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How to collect Facebook leads in Tixio CRM?

This guide walks you through how to connect Facebook with Tixio CRM and begin syncing leads in real time.

Umana ·November 24, 2025

Tixio CRM now supports direct integration with Facebook Lead Ads, allowing you to automatically capture lead submissions from Facebook forms and sync them into your CRM as Leads or Deals—instantly and reliably.

This guide walks you through how to connect Facebook with Tixio CRM and begin syncing leads in real time.


🔧 Prerequisites

Before you begin, ensure you have:

  • A Tixio CRM account

  • A Facebook Page with active Lead Ads

  • Access to Facebook Business Manager

  • A published Lead Ads Form

  • Your Tixio API Key


Step-by-Step Setup Guide


Step 1: Open the Facebook Integration in Tixio

  1. Log into your Tixio account.

  2. Navigate to:
    Tixio CRM→ Settings→ Facebook Leads

  3. Click Add Facebook Page.

You will be redirected to Facebook for authentication.


Step 2: Connect Your Facebook Account

  1. Log in with the Facebook account that manages your Business Page.

  2. Allow the requested permissions:

    • Manage leads

    • Access your Facebook Page

    • View and manage forms

✔ These permissions are required for Tixio to pull lead submissions.


Step 3: Select Your Facebook Page

After connecting, you will see a list of Facebook Pages tied to your account.

  1. Choose the Page that runs your Lead Ads.

  2. Click Next.


Step 4: Create the Lead Form You Want to Sync

  1. Go to Facebook Business Manager and open Instant Forms from All Tools

  2. Create forms from your page that will be automatically create leads on Tixio CRM for every submission.

ℹ You can connect multiple forms, and each will sync leads independently.


🎉 You’re All Set!

Your Facebook leads will now automatically appear in:

👉 Tixio CRM → Leads
(with full details and timestamps)

You no longer need to export CSV files or manually enter data—Tixio handles everything in real time.


💬 Troubleshooting

If leads are not syncing:

  • Ensure you selected the correct Facebook Page

  • Verify your Lead Form is published

  • Check Facebook permissions in Business Integrations

Need help? Contact our support team anytime.

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